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Mary holds a degree in fashion and textiles from the Hong Kong Polytechnic University. Prior to joining KOS, she has accumulated over a year of customer servicing experience. Mary currently focuses in the Financial Services sector with a focus in frontline retail banking, such as recruiting Customer Service, Sales, Loans and Insurance related specialists.
Responsibilities: Reporting directly to the to Customer Services Manager. Provide general information and instruction to customers. Assist Customer Services Manager to monitor the job efficiency, objective achievement and manpower planning. Responsible to provide training to staffs enable to achieve service level. R...
Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided. Responsibilities: Supervise counter services of a retail branch Ensure stand...
Our client is a one of the leading Hong Kong-based banks. They are looking for Senior Officer in their Retail Operation & Control Team. This role mainly focuses on providing administrative support to the department. Main Responsibilities: Provide supporting administration to Operation Department and assists in organ...
Our client is one of the Leading Asian bank based in Hong Kong and is now looking for an Officer to support their General Banking Operations. Responsibilities: Report to the Branch Manager, you are required to maintain and build good relationships with customers, providing quality customer service in response to cus...