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After Sales Assistant Manager (Luxury retail)

Job Title: After Sales Assistant Manager (Luxury retail)
Contract Type: Permanent
Location:
Industry: Sales & Marketing
Reference: 46090_1616580838
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

Our client is an international luxury goods company. To provide a high quality of customer service, they are looking for an Assistant Manager to join their customer service team.

Responsibilities

  • Work with retail sales team across stores in Hong Kong on the alignment of customer service
  • Be flexible to handle exceptional cases regarding to complaint or repair
  • Set up training session to showcase the product design to sales team
  • Work with regional team and headquarter for quality improvement
  • As the bridge to coordinate between HQ and local team


Requirement

  • Bachelor degree is required
  • At least 5 years of working experiences in fashion or WFJ industry after-sales
  • Strong in verbal and written Cantonese, English & Mandarin
  • Computer literacy in PowerPoint, Word, Excel

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.