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APAC Senior E-com Operation Specialist

Job Title: APAC Senior E-com Operation Specialist
Contract Type: Permanent
Location:
Industry: Consumer Retail & FMCG, Digital Marketing & E-Commerce
Reference: 47875_1632193200
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

Our client is looking for an ecommerce expert to join their team.


Key Responsibilities

  • Optimization of content and layout of the brand site
  • Work with vendors for website maintenance
  • Work with offline team on the alignment if pricing and promotion
  • Work with Marketing team for customer buying pattern, click tracking email marketing
  • Regulate product price and update price list on a weekly basis for each channel
  • Track inventory on-hand and prepare seasonal product launch for each channel
  • Support ecommerce team to compile sales report and analyse key metrics
  • Handle customer enquiries and complaints

Requirements

  • At least 3 years of relevant experience in ecommerce operations, merchandising, website maintenance and customer services
  • Bachelor's degree in Business Administration, Ecommerce or related discipline
  • Strong analytical skills, familiar with Google Analytics and Google Data Studio will be an advantage
  • Proficient with MS Office, Advanced Excel, Word, PowerPoint; and agile to quickly adapt in-house reporting tools
  • Fluent in English and Chinese, any other Asian language is a plus

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.