Connecting...

Application Support Engineer

Job Title: Application Support Engineer
Contract Type: Permanent
Location: New Territories, Hong Kong
Industry:
Salary: Negotiable
Reference: 48859_1640243439
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com
Job Published: December 23, 2021 15:10

Job Description

About our client

Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an Application Support Analyst to join their team.

About the role

  • Handle users' tickets and provide L1/L2 technical support on the company application in a timely manner
  • Monitor, manage and troubleshoot applications in the office under a team-base
  • Escalate technical issues to relevant parties, such as internal developers and vendors
  • Communicate and assist internal IT infrastructure team, including troubleshooting and administration
  • Provide administration, documentation, and training to users

Requirements

  • Diploma or above in Computer Science, Information Technology or related discipline
  • Experience in providing L1/L2 support to end-user on the application side
  • Knowledge in system operation and support, such as Red Hat, VMware and database administration is a plus
  • Knowledge of Containers, with database administration experience is a definite advantage
  • Good communication skills and team-working spirit
  • Good command of English and Chinese(Cantonese & Mandarin)
  • On the job training would be provided

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.