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Assistant Application Manager (Salesforce CRM), MNC Retail~45K

Job Title: Assistant Application Manager (Salesforce CRM), MNC Retail~45K
Contract Type: Permanent
Location: Hong Kong
Industry: Technology
Reference: 52298_1672733051
Contact Name: Sharon Tsu
Contact Email: sharon.tsu@kos-intl.com

Job Description

About The Client

Our client is a global leading retail brand and they are looking for Assistant Application Manager to oversee regional projects.


Job Description

  • Act as point of contact across global teams and lead the communication between users and vendors
  • Responsible for Salesforce CRM system implementation, ticketing system management and office automation projects
  • Lead full cycle project management include gap analysis, user requirement analysis and alignment
  • Understand and execute the group IT strategies to ensure all systems and applications are aligned with policy and security standard
  • Monitor and manage vendors (i.e. Application Support team) to ensure the deliverables' quality
  • Conduct documentation and hands-on in user support if need

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology or related disciplines
  • Minimum 5 years of experience related to business analysis and Salesforce CRM Implementation, preferably from retail or FMCG industry
  • Experience in managing MuleSoft platform and SQL server are essential
  • Knowledge in SQL, ETL and PowerBI will be an advantage
  • PMP certificate will also be an advantage
  • Ability to work with all business levels, good interpersonal skills
  • MUST strong in both verbal and written English and Chinese, fluent in mandarin speaking
  • Candidates with less experience will also be considered as Senior Business Analyst

Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.