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Assistant Branch Manager

Job Title: Assistant Branch Manager
Contract Type: Permanent
Location: Hong Kong
Industry: Frontline Sales & Operation Support
Reference: BBBH10923_1574244013
Contact Name: Mary Chan
Contact Email: mary.chan@kos-intl.com

Job Description

Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided.

Responsibilities:

  • Supervise counter services of a retail branch

  • Ensure standard operating procedures are conformed

  • Responsible for branch security and well-being of the premises

  • Provide guidance and training to branch staff on operating issues, handle exceptions & adjustments

  • Assist in scheduling working hours and involve in performance management/counseling on branch operations staff

  • Perform cross-selling bank products to customers

To meet the challenge, you should have the following qualifications and attributes:

  • Degree holder with minimum 5 years or secondary education with a minimum of 8 years relevant experience, in which, 2 years must be at supervisory level

  • Thorough knowledge of retail branch operations and security control

  • Sound interpersonal and communication skills

  • Ability to work independently and under pressure

  • Good command of both written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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