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Assistant Guest Relations Manager (1 year renewable contract)

Job Title: Assistant Guest Relations Manager (1 year renewable contract)
Contract Type: Contract
Location: Tsim Sha Tsui, Yau Tsim Mong District
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 51838_1663210792
Contact Name: Suki Choi
Contact Email: suki.choi@kos-intl.com
Job Published: September 15, 2022 10:59

Job Description

Responsibilities

  • Manage day-to-day operations and provide quality customer service to guests
  • Develop and maintain guest relationships and loyalty
  • Plan and coordinate regular programs and events for VIPs engagement
  • Handle guest inquiries and complaints
  • Responsible for maintaining the upkeep of the club
  • Support daily administration and logistics with other parties
  • Handle ad hoc project as assigned

Requirements

  • Bachelor degree in Hospitality Management, Marketing, Business Administration, or other related disciplines
  • 3-4 years F&B operation or hospitality experience
  • Experience in CRM and VIP Club management
  • Proficient in spoken English, Mandarin and Cantonese
  • Passionate in spirit industry, with spirits and wines knowledge will be a plus
  • Excellen t communications, project and time management skills

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now".

Information collected will be treated in strict confidence and only be used for recruitment purpose.