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Authorization and Fraud Detection Officer

Job Title: Authorization and Fraud Detection Officer
Contract Type: Permanent
Location: Hong Kong
Industry: Financial Services
Reference: BBBH11403_1581652224
Contact Name: Mary Chan
Contact Email: mary.chan@kos-intl.com

Job Description

Our client is a one of the leading Hong Kong-based banks. They are looking for an Officer in Authorization and Fraud Detection Team. This role mainly focuses on supporting authorization services in credit card department.

Responsibilities:

  • Supervise and provide coaching to authorizer
  • Support hotlines services to cardholder, merchants and acquiring Banks
  • Support daily authorization services and fraud monitoring
  • Assist in user acceptance tests or system enhancement projects when required

Requirements:

  • Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services
  • Mature and able to work independently and under pressure
  • Willing to work in shift duty (7 x 24 hours)
  • Good command of spoken and written English and Chinese

Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.