Job Description
Our client is a one of the leading Hong Kong-based banks. They are looking for an Officer in Authorization and Fraud Detection Team. This role mainly focuses on supporting authorization services in credit card department.
Responsibilities:
- Supervise and provide coaching to authorizer
- Support hotlines services to cardholder, merchants and acquiring Banks
- Support daily authorization services and fraud monitoring
- Assist in user acceptance tests or system enhancement projects when required
Requirements:
- Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services
- Mature and able to work independently and under pressure
- Willing to work in shift duty (7 x 24 hours)
- Good command of spoken and written English and Chinese
Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
