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Boutique CRM Manager (Fashion retail)

Job Title: Boutique CRM Manager (Fashion retail)
Contract Type: Permanent
Location: Hong Kong
Industry: Consumer Retail & FMCG, Digital Marketing & E-Commerce, Sales & Marketing
Reference: 48616_1637918634
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

Our client is looking for a CRM expert to lead the overall strategies to achieve business objectives.

Responsibilities

  • Analyse customer activities and translate into business insights to optimize ROI
  • Build CRM strategy and communication to each of key client segments
  • Provide intelligence to support and advice on marketing strategies and CRM activities
  • Collaborate with store management team for in store and off store CRM campaigns and agreed KPI
  • Work with IT team to analyze and resolve CRM program issues

Requirements

  • Bachelor degree in Marketing, Business Administration or related discipline
  • At least 5 years of relevant experience with CRM processes and tools
  • Analytical, detail-minded, hands on and result driven
  • Proficient in both written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.