Concierge / Lounge Manager (Luxury retail store)

Job Title: Concierge / Lounge Manager (Luxury retail store)
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 45989_1615877415
Contact Name: Martin Tsang
Contact Email:
Job Published: March 16, 2021 14:50

Job Description

Our client is one of the World's Leading European luxury brands. To uplift their in store customer service, they are looking for a VIP / Event Manager to join their team.

Job Description

  • Lead boutique CRM and Event to ensure excellent execution
  • Work closely with the Store, Merchandising and Training team to elevate customer experience
  • Utilize database to identify potential clients
  • Work closely with the mall for event
  • Coach and support store team in client development


  • At least 5 years in client development in luxury retail or hospitality
  • Be creative to tailor made an exclusive customer journey
  • Fluent in English and Cantonese and conversational Mandarin
  • Strong business acumen and analytical skills

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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