CRM Analyst, 35k

Job Title: CRM Analyst, 35k
Contract Type: Permanent
Location: Hong Kong
Industry: Sales & Marketing
Reference: 50837_1654767686
Contact Name: Venus Lai
Contact Email:

Job Description

About our client

Our client is a well-known top membership club that provide quality services to over 20,000 club members and their families.

About the role

  • Gathering and analyzing business requirements between business users and IT for CRM projects and systems
  • Review System Requirement standard to ensure all user requirements are accurately documented
  • Work closely with different business units to understand, analyze, model, and streamline their business processes
  • Perform full-cycle project roll-out, including execution, requirement studies, systems design, implementation and other daily support
  • Facilitate the development of the workflow and SOP


  • Bachelor's degree in Information Technology, Computer Science, Mathematics, Statistics, or related subjects
  • 3 years of related experience, preferably in BI reporting, CRM data analysis, and statistical modeling
  • Experienced in Python, SQL, R, or other tools for data analysis purposes
  • Experienced in Power BI, Tableau, QlikSense or other tools for reporting
  • Knowledge in Azure will be an advantage
  • Strong data analytic and problem-solving skills
  • Self-motivated and able to accomplish multiple tasks
  • Excellent attention to details
  • Good in written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Venus Lai at +852 3180 4964 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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