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Customer Service and Logistics Specialist (APAC Role)

Job Title: Customer Service and Logistics Specialist (APAC Role)
Contract Type: Permanent
Location: Quarry Bay, Eastern District
Industry:
Salary: Negotiable
Reference: 48790_1639442400
Contact Name: Sandy Chan
Contact Email: sandy.chan@kos-intl.com
Job Published: December 14, 2021 08:40

Job Description

About Our Client

Our client is a world leading chemical material manufacturer and employing over 17,000 staffs worldwide. Due to business expansion plan in Asia, they are looking for a Customer Service and Logistics Specialist in Hong Kong office.

Job Duties

  • Handling order management with documentations, order creation, coordinate with logistics team and different functional parties to ensure prompt delivery
  • Manage orders by communicating between customer, internal teams, and external parties of updating the order status, shipping schedule, credit issue, order taking and tracking to maintain customer satisfaction
  • Handling whole Bonded Logistics Park (BLP) process and U-Turn orders and daily review the BLP order status in Greater China to keep customer and sales for the status updates
  • Drive improvement on operation process and ensure that they have provide efficient and effective support to internal and external parties

Requirement

  • Bachelor degree in Supply Chain Management/ Business Management/ Engineering/ Operations Management or related disciplines
  • At least 5 years of experience in Customer Services/ Supply Chain Management/ Order Management
  • Strong knowledge in BLP & U-Turn, Block Management and Sample handling
  • Proficient in SAP
  • Regional experience is preferable
  • Fluent communication in English and Mandarin

Click "Apply Now" to apply for this position or call Sandy Chan at +852 3180 4951 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.