Customer Service and Logistics Specialist (Medical Device)

Job Title: Customer Service and Logistics Specialist (Medical Device)
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Salary: Negotiable
Reference: 48518_1637305525
Contact Name: Sandy Chan
Contact Email:
Job Published: November 19, 2021 15:05

Job Description

About Our Client

Our client is a global leading medical device manufacturer and employs over 6,000 staff worldwide. Due to business expansion plan, they are looking for a Customer Service and Logistics Specialist in Hong Kong office.

Job Duties

  • Handling inbound/ outbound operations and inventory management with documentations, billing, invoicing, and credit notes handling
  • Manage orders by communicating with customers and internal teams of updating the order status, inventory availability, shipping schedule, credit issue, order taking and tracking
  • Provide customer service by handling customer enquiries, credit checking, order releasing, and billing
  • Perform 3PL management for logistics execution and shipment arrangement
  • Implement and improve system interfaces with logistic partners
  • Liaise with different teams for reporting, forecasting, and operation improvement
  • Any ad hoc projects on demand


  • Bachelor degree in logistics / supply chain management or related disciplines
  • Minimum of 2 years of experience related to logistics, inventory controls, customer service, etc.
  • Regional experience is preferable
  • Fluent communication in English and Mandarin
  • Experience in MS Office, Excel, ERP, or any supply chain software solutions is preferable
  • Immediate available is a plus

Click "Apply Now" to apply for this position or call Sandy Chan at +852 3180 4951 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.