About our Client
Our client is a International Coffee Retail chain. With their ambitious business expansion plan, they are now looking for right candidate to join them.
About the Role
- Work in a team of total 7 CS, mainly responsible for:
- Answer daily phone calls and emails in a high service level stand, enquiries including product requests, after-sales, complaints, repairs, etc
- Communicate closely with boutiques, ensure clear and complete handover of cases.
- Total Package around $17-20K x 12 + Bonus
- Bachelor degree preferred with 2 years of experience in retail, customer / concierge service
- Fluent in Mandarin, English and Cantonese.
- Excellent customer service skills
- Good team player.
Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.