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Customer Service Executive (IT - Data centre)

Job Title: Customer Service Executive (IT - Data centre)
Contract Type: Permanent
Location: Kwun Tong, Kwun Tong District
Industry: CS and Telemarketing
Reference: BBBH7490_1589168946
Contact Name: Tom Wong
Contact Email: tom.wong@kos-intl.com

Job Description

About our Client

Our clients are well known brands within IT & T, focusing on data centre and cloud service provider. To cope with the business expansion plan, they are seeking for potential candidate for their Customer Services Executive Team:

Responsibilities:

  • Work in a team of 4 and report to a assistant customer service manager, to handle all key account customer inquiries
  • Provide backend support to smooth the operation
  • Attend customer hotline & email enquiry, handle escalation and referral cases from customers
  • Provide after sales ordering support to Sales including contract preparation & processing, order processing

Requirement:

  • Degree or above, good problem solving, decision-making and judgment
  • 2-4 year corpoarate account servicing experience
  • Good interpersonal and presentation skills

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.