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Customer Service Executive (Luxury retails)

Job Title: Customer Service Executive (Luxury retails)
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Industry: CS and Telemarketing
Reference: BBBH8275_1576989619
Contact Name: Tom Wong
Contact Email: tom.wong@kos-intl.com

Job Description

About the Company

Our clients is new and young shopping malls focus on developing the young people market, they invite highly qualified people to join their team.

About the Role

  • Work in a team of 6, provide premium afte sales service to customer in call centre environment
  • To resolve customer enquiries and comments by investigating the root source of the issue
  • To identify solutions to enhance customer experience
  • To identify cross-sell opportunities to VIP customer and customer relationship building to improve overall sales

About the Person

  • Diploma or above
  • 1-3 year of work experience
  • Teamwork and communication skills
  • Good Cantonese, Mandarin, English

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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