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Customer Service Officer - Banking

Job Title: Customer Service Officer - Banking
Contract Type: Contract
Location: Hong Kong
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: BBBH11390_1583132879
Contact Name: Tiffany Chiu
Contact Email: tiffany.chiu@kosstaffing.com
Job Published: March 02, 2020 15:08

Job Description

Responsibilities 工作內容:

  • Assist the daily operation in call centre
    處理電話客戶服務中心日常運作
  • Deliver excellent customer service
    為客戶提供優質服務
  • Handle customer's enquiries and complaints by phone or email in a professional manner
    處理客戶的查詢及投訴
  • Maintain customer record from incoming call or email
    準確地記錄有關資料

Requirements 工作要求:

  • Good command of Cantonese, English and Mandarin
    良好粵語, 基本英語及普通話
  • Fresh Graduate will also be considered
    歡迎畢業生應徵
  • Willing to work on shift (5 days/week)
    五天工作 (需輪更)
  • Work location: Mong Kok/ Kowloon Bay
    彈性上班地點:旺角/九龍灣