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Customer Service Officer - Call Centre

Job Title: Customer Service Officer - Call Centre
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: BBBH10970_1583132339
Contact Name: Tiffany Chiu
Contact Email: tiffany.chiu@kosstaffing.com
Job Published: March 02, 2020 14:59

Job Description

我們的客戶涵蓋不同範籌,有商場/公營機構 /物流 /零售/護膚及化妝品牌/旅遊/主題樂園酒店 等各行各業,歡迎對客戶服務有熱誠的你加入!

Responsibilities 工作內容:

  • Deliver excellent customer service
    為客戶提供優質服務
  • Handle customer's enquiries and complaints by phone or email in a professional manner
    處理客戶的查詢及投訴
  • Maintain customer record from incoming call or email
    準確地記錄有關資料

Requirements 工作要求:

  • Good command of Cantonese, English and Mandarin
    良好粵語, 基本英語及普通話
  • Fresh Graduate will also be considered
    歡迎畢業生應徵
  • Willing to work on shift (5 days/week)
    五天工作 (需輪更)
  • Work location: Mei Foo/ Sheung Wan/ Ngau Tau Kok/ Tsuen Wan/ Kowloon Bay
    彈性上班地點:美孚/上環/牛頭角/荃灣/九龍灣

Click "Apply Now" to apply for this position or call Tiffany Chiu at +852 3180 4952 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.