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Customer Service Officer (Hotline&Counter Service)

Job Title: Customer Service Officer (Hotline&Counter Service)
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 44073_1594086199
Contact Name: Tiffany Chiu
Contact Email: tiffany.chiu@kosstaffing.com
Job Published: July 07, 2020 09:43

Job Description

Responsibilities 工作內容:

  • Deliver excellent customer service on phone and counter
    為客戶提供優質熱線及櫃位服務
  • Handle customer's enquiries and complaints by phone or email in a professional manner
    處理客戶的查詢及投訴
  • Maintain customer record from incoming call or email
    準確地記錄有關資料

Requirements 工作要求:

  • Good command of Cantonese, English and Mandarin
    良好粵語, 基本英語及普通話
  • Holder of insurance licence is a must and over 4 year's insurance experience preferred
    需有保險牌,另具4年或以上保險業客戶服務經驗者優先考慮
  • 5 days/week (May need to work on Sat - plus overtime pay)
    五天工作 (或需於星期六上班-有超時工作津貼)
  • Work location: Kwun Tong and Tsim Sha Tsui
    上班地點:觀塘及尖沙咀

Click "Apply Now" to apply for this position or call Tiffany Chiu at +852 3180 4952 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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