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Customer Service Officer (Japanese Speaker Welcome)

Job Title: Customer Service Officer (Japanese Speaker Welcome)
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 43877_1590558098
Contact Name: Tiffany Chiu
Contact Email: tiffany.chiu@kosstaffing.com
Job Published: May 27, 2020 13:41

Job Description

Responsibilities 工作內容

  • Deliver excellent customer service
    為客戶提供優質服務
  • Handle customer's enquiries and complaints mainly on email in a professional manner
    透過電郵處理客戶的查詢及投訴
  • Maintain customer record
    準確地記錄有關資料

Requirements 工作要求

  • At least 1 years relevant working experience
    具1年客戶服務相關經驗
  • Fluent in English and Chinese (Cantonese and Mandarin) speaking and writing skills / Proficiency in Japanese (JLPT N2 or above) preferred
    良好英文及中文書寫能力/ 良好日語(JLPT N2 or above)書寫能力
  • Fresh Graduate will also be considered
    歡迎畢業生應徵
  • Willing to work on shift (5 days/week, must including either Sat or Sun)
    五天工作 (需輪更-其中一天需為星期六或日)
  • Work location: Kwun Tong
    彈性上班地點:觀塘

Click "Apply Now" to apply for this position or call Tiffany Chiu at +852 3180 4952 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.