Our client is one of the lending bank based in Hong Kong. They are looking for several Customer Service Officer/ Specialist to join their Customer Service Centre.
- Reporting to the to Team Leader.
- Provide general information and instruction to customers through phone and email.
- Reflect customers' comments and suggestions for service enhancement
- Sale team: Insurance Line/ Personal Loan Line/ Card Loan Line
- Non sale team: General Banking Line/ VIP Line/ Securities Line
- HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above.
- Minimum 1 years exepreince in Insurance and Banking industry. Frontline (Branch) candidate is welcome.
- For some of the teams, required IIQE 1,2,3 and HKSI 1,7,8.
- Good communication skills in English, Cantonese and Mandarin.
- Candidates with more experience will be considered for Senior Officer
Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.