Customer Service Officer/ Specialist 20-25k up!

Job Title: Customer Service Officer/ Specialist 20-25k up!
Contract Type: Permanent
Location: Hong Kong Island, Hong Kong
Salary: Negotiable
Reference: 41694_1612832459
Contact Name: Mary Chan
Contact Email:
Job Published: February 09, 2021 09:01

Job Description

Our client is one of the lending bank based in Hong Kong. They are looking for several Customer Service Officer/ Specialist to join their Customer Service Centre.


  • Reporting to the to Team Leader.
  • Provide general information and instruction to customers through phone and email.
  • Reflect customers' comments and suggestions for service enhancement
  • Sale team: Insurance Line/ Personal Loan Line/ Card Loan Line
  • Non sale team: General Banking Line/ VIP Line/ Securities Line


  • HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above.
  • Minimum 1 years exepreince in Insurance and Banking industry. Frontline (Branch) candidate is welcome.
  • For some of the teams, required IIQE 1,2,3 and HKSI 1,7,8.
  • Good communication skills in English, Cantonese and Mandarin.
  • Candidates with more experience will be considered for Senior Officer

Click "Apply Now" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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