Connecting...

Customer Service Officer (VIP hotline) - 2 to 4 months contract

Job Title: Customer Service Officer (VIP hotline) - 2 to 4 months contract
Contract Type: Temporary
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 43135_1607592951
Contact Name: Tiffany Chiu
Contact Email: tiffany.chiu@kosstaffing.com
Job Published: December 10, 2020 17:35

Job Description

Responsibilities

  • Deliver excellent customer service for privilege membership
  • Handle customer's enquiries and complaints by phone or email promptly in a professional manner
  • Maintain customer record from incoming call or email
  • To build up a long-term relationship with privilege membership

Requirements

  • Fluent of Cantonese, English and Mandarin
  • Minimum 1-year customer service experience, Call Centre/ Hospitality / Aviation experience preferred
  • Excellent customer service attitude and communication skills
  • Willing to work on shift (5 days/week)
  • Work location: Kwun Tong
  • Salary rate: $100/hr