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Customer Service Professional

Job Title: Customer Service Professional
Contract Type: Permanent
Location: Quarry Bay, Eastern District
Industry: Sales & Marketing, Digital Marketing & E-Commerce
Reference: BBBH7661_1565060782
Contact Name: Tom Wong
Contact Email: tom.wong@kos-intl.com

Job Description

About our Client

Our client is reputable listed company. With their new team expansion they are now looking for right CS candidate to join them.

About the Role

  • Work in a team with 10 and under a CS supervisor in call centre environment
  • Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment.
  • Resolve product or service inquiries by asking probing questions, determining the cause of the issue
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency

Requirement

  • F.6 or above
  • Minimum 1 years customer service experience with Excellent verbal English and Cantonese; written English language communication skills are essential.
  • Holder of insurance paper I, II, III
  • Candidate with banking experience is an advantages

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.