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Customer Service Professional

Job Title: Customer Service Professional
Contract Type: Permanent
Location: Quarry Bay, Eastern District
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: BBBH7661_1565060782
Contact Name: Tom Wong
Contact Email: tom.wong@kosstaffing.com
Job Published: August 06, 2019 11:06

Job Description

About our Client

Our client is reputable listed company. With their new team expansion they are now looking for right CS candidate to join them.

About the Role

  • Work in a team with 10 and under a CS supervisor in call centre environment
  • Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment.
  • Resolve product or service inquiries by asking probing questions, determining the cause of the issue
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency

Requirement

  • F.6 or above
  • Minimum 1 years customer service experience with Excellent verbal English and Cantonese; written English language communication skills are essential.
  • Holder of insurance paper I, II, III
  • Candidate with banking experience is an advantages

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.