Job Description
About our Client
Our client is reputable listed company. With their new team expansion they are now looking for right CS candidate to join them.
About the Role
- Work in a team with 10 and under a CS supervisor in call centre environment
- Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment.
- Resolve product or service inquiries by asking probing questions, determining the cause of the issue
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency
Requirement
- F.6 or above
- Minimum 1 years customer service experience with Excellent verbal English and Cantonese; written English language communication skills are essential.
- Holder of insurance paper I, II, III
- Candidate with banking experience is an advantages
Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
