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Customer Service Representative (Banking) FreshGraduateWelcome

Job Title: Customer Service Representative (Banking) FreshGraduateWelcome
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Industry: Financial Services
Reference: 46089_1626748545
Contact Name: Carmen Ng
Contact Email: carmen.ng@kos-intl.com

Job Description

Our client is one of the leading retail bank in Hong Kong. They are looking for a Customer Service Representative to join their team.


Responsibilities:

  • Handle inbound calls, answer customer inquiries, resolve & escalate feedback appropriately
  • Provide excellent customer services and maintain good relationship with the customers
  • Complete customer requests within a designated time frame
  • Maintain accurate records on all inquiries & customer feedback cases

Requirements:

  • Diploma or Bachelor's degree in business or related discipline
  • PC knowledge in MS Excel and Word
  • Energetic, team-player, well-organized and able to work independently
  • Good communication and interpersonal skills in English and Chinese

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.