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Customer Service Supervisor

Job Title: Customer Service Supervisor
Contract Type: Permanent
Location: New Territories, Hong Kong
Industry: Hospitality and Food & Beverage
Reference: BBBH7843_1540174820
Contact Name: Tom Wong
Contact Email: tom.wong@kos-intl.com

Job Description

About Our Client:

Our client is reputable FMCG distributor, with their expension they are now looking for right candidate to join them.

Responsibilities:

  • Directly Report to CS manager and leading a team of 3, focusing on CS Operation, Hotline Service and logistic.
  • Work closely with warehouses, truckers, customers and other stakeholders, to ensure order processing completion, daily truck planning, order on-time delivery
  • Drive, plan and Implement Logistics improvement projects to achieve expected deliverables
  • Ensure full compliance of Standard Operation Procedure of internal and external customers

Requirement:

  • 2-3 years customer service experience, good in Cantonese and Mardarin English communication skills.
  • Possess a genuine passion for delivering world class customer service.

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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