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Customer Service Supervisor (Front Desk)

Job Title: Customer Service Supervisor (Front Desk)
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Industry: CS and Telemarketing
Reference: BBBH8275_1568861539
Contact Name: Tom Wong
Contact Email: tom.wong@kos-intl.com

Job Description

About the Company

Our clients is new and young shopping malls focus on developing the young people market, they invite highly qualified people to join their team.

About the Role

  • Leading a team with 20 customer service executive
  • Provide quality services to customers in various positions in the mall area
  • Handling servious customer inquiries and complaints
  • Support mall related activities, including all promotions, events, exhibitions, etc
  • An artistic journey in all languages ​​for all internal and external clients, groups and stakeholders

About the Person

  • Diploma or above
  • More than 5 year of work experience with 3 years in manageral level
  • Teamwork and communication skills
  • Good Cantonese, Mandarin, English

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.