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Customer Support Assistant/顧客服務大使 (歡迎應屆畢業生) - up to 15K

Job Title: Customer Support Assistant/顧客服務大使 (歡迎應屆畢業生) - up to 15K
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 49839_1647588354
Contact Name: Andy Lo
Contact Email: andy.lo@kos-intl.com
Job Published: March 18, 2022 15:25

Job Description

About Our Client

Our client is one of the service providers in Hong Kong. Their business are stable under Covid. To sustain their continuous growth, they are looking for Customer Service Assistants to join the CS Team.

Responsibility

  • Handle the daily enquiry and complaints
  • Maintain the company system's operation, invocing, cross checking and system reset
  • Provide support to customers and hotlines on their system registration and upgrade

Requirements:

  • DSE or above, fresh graduates are also welcome.
  • A minimum of 1 year full-time/part-time working, preferably with customer service/hotline experience
  • Good communication and learning attitude
  • Familiar with computer usage, MS Office

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工作職責:

  • 負責處理訪客及熱線電話的查詢
  • 簡單操作公司系統,如出單,對數,設定等功能 (公司內部會提供訓練)
  • 為顧客提供公司的電腦系統或手機應用程式的技術支援及解答登入系統時遇到的困難等

入職要求:

  • 學歷不拘,應屆畢業生均可
  • 有一年以上全職或兼職工作經驗更佳,有熱線/顧客服務等相關經驗優先
  • 具備良好的工作態度,好學及學習能力高者優先
  • 具備良好粵語溝通能力,能看懂懂簡單英語
  • 略懂電腦,MS Office的操作

Click "Apply Now" to apply for this position or call Andy Lo at +852 3180 4937 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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