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Digital & Operations Manager (Education Field)

Job Title: Digital & Operations Manager (Education Field)
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 44417_1597285517
Contact Name: Jessky Lee
Contact Email: jessky.lee@kos-intl.com
Job Published: August 13, 2020 10:25

Job Description

Responsibilities:

  • Develop and drive the e-commerce & digital strategy of the Education business
  • Review and develop online / digital operational performance and customer experience of interest classes and programme activities
  • Work alongside with all the functional teams within the group including marketing, IT, finance and curriculum development
  • Initiate, plan and oversee the operations of interest classes and various activities on weekends and public holidays
  • Establish business rapport and collaborations with external service providers and interest class vendors for quality offerings
  • Develop and train education centre operations staffs to provide excellent customer service and to self-run the programmes in a sustainable manner
  • Monitor the education centre supporting staffs to ensure the smooth operations

Requirements:

  • University degree or above; Preferably in Education, Marketing or related disciplines
  • Experience in education would be an advantage;
  • Detail-minded, self motivated and creative
  • Strategic mind-set, business driver and can-do attitude with experience in digital media and/or online product offerings
  • Excellent customer service, organization, communication and interpersonal skills
  • Strong liaison and coordination abilities with internal and external stakeholders
  • Good command of both written & spoken English, Cantonese and Mandarin
  • Proficiency in Microsoft Office is a must (Word, Excel, Outlook, Powerpoint etc)
  • 5 working days a week with shift duty from Mon - Sun. Staff will be required to work on public holidays with compensation days off

Click "Apply Now" to apply for this position or call Jessky Lee at +852 3180 4930 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.