Digital CRM Lead - Digital Agency

Job Title: Digital CRM Lead - Digital Agency
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Salary: Negotiable
Reference: BBBH7019_1520328972
Contact Name: Karen Cheng
Contact Email:
Job Published: March 06, 2018 17:36

Job Description

About our Client

Our client is a renowned full service digital agency with offices in the Asia Pacific region. Having experienced rapid growth with multinational clients in Asia Pacific, they are well placed to continue their aggressive expansion and a Digital CRM Lead is sought to lead their digital team.

About the Role

Leading a team of 5, you will be responsible for all CRM strategic and operational digital directions for your clients and drive revenue and profit to achieve the company's ambitious growth. As a team lead, you are required to define the Omni Channel strategies across portfolio of key accounts and advise clients on how to achieve their business goals in the most effective manner by utilising various digital marketing channels. You will continuously build collaborative relationships with key stakeholders to help clients to maximize brand exposure by engaging customer through all digital touch points.


  • Degree holder preferably in Business, Marketing or Communications
  • 10 years of experience in marketing with solid exposure in large-scale loyalty or CRM program, marketing communications and promotions
  • Strong analytical skills with ability to leverage data to create effective offers and promotions
  • Experience in demonstrating leadership/influence and collaboration in a matrix-managed environment, and across multiple and diverse groups
  • Self-starter who performs well with appropriate supervision and has a track record of producing results
  • Highly energetic and demonstrates ability to coordinate multiple projects and competing priorities
  • Business acumen, works effectively in professional collaborative, international environment with cross-functional teams
  • Creative mind-set of continually thinking and presenting new ideas on how to enhance Marketing's impact on the business
  • Excellent command of written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Karen Cheng at +852 3180 4921 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.