Connecting...

District Operations Manager

Job Title: District Operations Manager
Contract Type: Permanent
Location: Quarry Bay, Eastern District
Industry:
Salary: Negotiable
Reference: 46050_1620726323
Contact Name: Carmen Ng
Contact Email: carmen.ng@kos-intl.com
Job Published: May 11, 2021 17:45

Job Description

Our client is one of the leading Asian bank based in Hong Kong and is now looking for a District Operations Manager to support their retail branches operations.


Responsibilities

  • Participate in projects on new process, develop and implement strategies and policy to standardize branch operations procedures
  • Ensure smooth branch operations and enhance service quality to customers
  • Identify improvement opportunities in respective area and operation controls to strengthen the efficiency, competency and capacity for business needs
  • Monitor and uplift the compliance standard of branch network and ensure the business activities are compliance with bank's policies and standard
  • Drive and coordinate with different departments on Customer Due Diligence procedure enhancement to achieve the assigne goals
  • Recruit and provide training to the operations staff

Requirements:

  • Minimum 8 years' retail banking operations experience
  • University qualification in Business, Administration or related disciplines
  • IIQE 123 and HKSI 178 qualifications will be an advantage
  • Strong interpersonal and leadership skills
  • Good command of written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.