E commerce & CRM Manager / AM (Retail)

Job Title: E commerce & CRM Manager / AM (Retail)
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 52643_1671606139
Contact Name: Martin Tsang
Contact Email:
Job Published: December 21, 2022 15:02

Job Description

Our client is looking for a high calibre to join their E commerce & CRM team.

Job description:

  • Manage the operation and performance of the brand site
  • Driving data and provide insights on the online buying behaviour of customers
  • Develop and execute the CRM strategy for brands by working with Marketing team.
  • Responsible for segmentation and loyalty program strategy for CRM campaign
  • Utilizing the tools for data analysis on consumer insight and further action on CRM campaign
  • Educate other team members within marketing and retail operation team on CRM platform and data usage


  • Degree in marketing or related disciplines
  • At least 5 years of working experience in CRM and Consumer Marketing
  • Ability to master Regional tools i.e. Adobe, Tableau, CDP, MSD etc.
  • Experience in digital marketing agency is an advantage

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.