Global Head of E-Commerce, Hospitality

Job Title: Global Head of E-Commerce, Hospitality
Contract Type: Permanent
Location: Quarry Bay, Eastern District
Salary: bonus
Reference: 50283_1650847367
Contact Name: Patsy Cheung
Contact Email:
Job Published: April 25, 2022 08:42

Job Description

About the Client

Our client is a prestigious hospitality group with strong international presence, and a long heritage in creating exquisite experiences and memories to guests and travellers. To cope with their continuous expansion plans, they are now inviting a Global Head of E-commerce to join their corporate team.

About the Role

Reporting to Chief Marketing Officer and leading a team of experts, you will lead the development and deployment of global digital expansion strategies across B2C channels, and to drive e-commerce business growth. Working closely with internal and external specialists in marketing, CRM, operations, and external agencies, you will formulate the best-in-class digital consumer experience which includes customer acquisition, conversion, retention and customer satisfaction across all e-commerce touchpoints. You will continue to identify new growth vehicles and strategies to meet or exceed organization's sales and profit expectations. Lastly, you will stay on top of new trends and technologies that will impact the e-commerce industry.


  • Minimum Bachelor's Degree holder in Marketing or related disciplines
  • Minimum 15 years' senior management experience with at least 6 years' senior strategic ecommerce experience with a strong focus in the B2C industry, with China market exposure
  • Ability to substantiate a clear understanding of consumer and media trends, and the development of global market strategies and campaign outcomes to ultimately drive a growth of customer and revenue base for the organization within a competitive environment
  • Exceptional analytical and problem solving skills, with the ability to implement ecommerce revenue generating solutions, and be able to articulate and address complex business issues
  • You are a creative and forward thinker, and a marketing and business development-focused talent
  • Strong people management skills with the ability to lead and mentor a team

Click "Apply Now" to apply for this position or call Patsy Cheung at +852 3180 4917 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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