Job Description
About the Client
Our client is one of the largest and most prominent Private Members Clubs in Hong Kong. They provide a wide range of catering, sports and recreation facilities used by Members, non-members and corporate organizations for a variety of functions. They are now looking for a Gym Manager to join their ever growing team.
About the Role
Assist to establish priorities and goals for fitness programmes and operations, oversee the running of the Gyms ensuring smooth operations and provision of high quality and up-to-date fitness training, advice, programmes and inductions to clients; plan for constant improvement of the Gyms. Manage the personal training and group class programmes through close monitoring the quality of delivery, clients' attendance and feedback, maintain high level of customer care. Work with the supervisors/trainers/instructors to design and promote appropriate programmes that cater for the respective needs and abilities of different Members and guests. Responsible for the monthly revenue and performance of the Gyms against budget projections, take effective measures to attain the department's KPIs regarding Members' satisfaction ratings, facility utilization, subscription rate, revenues from different sources including personal training, group exercise classes, dietician services. Develop and implement corrective measures and improvement initiatives as required. Recommend marketing strategies and develop plans to promote the Gyms and a variety of fitness programmes based on market research or studies to increase usage and maximise income potential, organize marketing campaigns, events, seminars and promotional activities as needed. Support by leading Gym operation staff in their respected roles and duties daily.
Requirements
- A Diploma or Degree in the Sports / Recreation or a related discipline
- Valid CPR and AED.
- At least 10 years' relevant experience, including 5 years at managerial level.
- Sound knowledge of Gym management.
- Sound knowledge of Gym related facility management.
- Fluency in both written and spoken English, fluency in Cantonese is preferred, and proficiency in Mandarin is an advantage
Click "Apply Now" to apply for this position or call Belle Leung at +852 3180 4954 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
