Job Description
About the Company
Our client is a luxurious jewellery MNC retailer with direct operated stores across all tier 1 and tier 2 shopping malls in Hong Kong. To cope with their ambitious business expansion plans, they are in search for a Head of Retail with strong luxury service mindset to manage the daily retail sales & operation.
About the Role
Reporting to the Vice President, you will be directly managing x1 Retail Operations Manager and 10+ independent and seasoned Boutique Managers. You will focus on driving sales and further improving the customer service level of the front-line sales team. This is a role that requires strategic sales planning skills along with a hands-on working retail attitude and a perceptible leadership style.
Requirements
- Degree holder with a proven track record of success with any multinational luxury beauty label
- Minimum 15 years of retail working experience with at least 8 years at a managerial level
- Experienced in multi-store management in Hong Kong is a must (Macau market knowledge will be an advantage)
- Strong understanding on luxury service and customer engagement
- Result oriented, self-motivated and independent with proven problem solving skills
- Excellent verbal and written English, Mandarin and Cantonese (any other spoken language will be an advantage)
Click "Apply Now" to apply for this position or call Hiroshi Toyota at +852 3180 4963 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
