Job Description
About the Client:
Our client is one of the reputable investment banks with a need to hire a Helpdesk Support, responsible for 1st and 2nd tiers end-user support and trouble-shooting for Windows desktop and domain administration.
About the Role:
Reporting to the Senior Manager, you will provide 1st and 2nd end-user support. You will coordinate the setup, installation and management of Desktop PCs, laptops and computer equipment. You will engage in help-desk project implementation and troubleshooting. You will coordinate with vendors for equipment procurement, requirement, maintenance and support.
The Successful Applicant:
- Higher Diploma in Computer Engineering, Computer Science or equivalent.
- 2 years of experience in end-user and technical support preferably in financial service industry.
- Good knowledge in Windows desktop, domain administration, email system (Lotus Notes), software deployment & antivirus systems.
- Understanding of Bloomberg, AAStocks, etc. preferred.
- Good English and Chinese.
Click "Apply Now" to apply for this position or call Hans Hui at +852 3180 4945 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
