Helpdesk Support Officer *competitive benefits + bonus*

Job Title: Helpdesk Support Officer *competitive benefits + bonus*
Contract Type: Permanent
Location: Yau Tsim Mong District, Hong Kong
Salary: Negotiable
Reference: BBBH10787_1577762240
Contact Name: Hans Hui
Contact Email:
Job Published: December 31, 2019 11:17

Job Description

About the Client:

Our client is an established Supply Chain Service provider with a need to hire a Helpdesk Support Officer, responsible for infrastructure and helpdesk support within the team in Hong Kong.

About the Role:

Reporting to the IT Manager, you will provide 1st and 2nd end-user support. You will coordinate the setup, installation and management of Desktop PCs, laptops and computer equipment. You will respond to user requests and work with internal & external business partners to resolve problems. You will coordinate with vendors for equipment procurement, requirement, maintenance and support.

The Successful Applicant:

  • Higher Diploma in Computer Engineering, Computer Science or equivalent.
  • 2 years of experience in end-user and technical support.
  • Good knowledge in Windows desktop, domain administration, email system, software deployment & antivirus systems.
  • Global work exposure is a plus.
  • Good English and Chinese.

Click "Apply Now" to apply for this position or call Hans Hui at +852 3180 4945 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.