About the Client:
About the Role:
Reporting to the Head of IT, you will perform shop applications upgrade and revamp, namely POS applications, in store and back of house levels to support the F&B business. You will handle incident management, case management and problem management, and escalate upwards for follow-up actions. You will collect business requirements of both store and back of house levels, demonstrate business analysis and management project deployment. You will liaise with vendors and provide insights on new retail technologies.
The Successful Applicant:
- Bachelor degree in Computer Science, Information Technology or related discipline
- 5+ years of experience in application service support, preferably in F&B industry
- Solid knowledge in technical design including Cisco Routers, Firewalls and switches; MetroNET, MPLS, SDWAN
- Good stakeholder management and communication skills
- Proficient in English and Chinese
Click "Apply Now" to apply for this position or call Hans Hui at +852 3180 4945 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.