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IT Service Engineer(Regional role)

Job Title: IT Service Engineer(Regional role)
Contract Type: Permanent
Location: Tsim Sha Tsui, Yau Tsim Mong District
Industry:
Salary: Negotiable
Reference: 51609_1660752036
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com
Job Published: August 18, 2022 00:00

Job Description

About our client

Our client is a medical service provider based in the US with the APAC operation center in Hong Kong. Currently, they are looking for an IT Engineer with good experience in L1/2 helpdesk and infrastructure support experience.

About the role

  • Report to the Regional IT Manager in Hong Kong
  • Providing daily technical support to internal end-users from the APAC region office in a timely manner
  • Conducting daily administration tasks in infrastructure (including system, network, and cloud), such as configuration, backup, troubleshooting, health checking, etc.
  • Cooperating with local & HQ IT to implement infrastructure projects, such as system migration & configuration, network upgrade and revamp, etc.
  • Conducting IT administration tasks, such as SOP drafting, inventory management, documentation, etc.

Requirements

  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • Minimum 2 years of related working experience in both in-house support and infrastructure administration
  • Experience in performing helpdesk service duties to regional offices(e.g. South-east Asia) in a remote format is plus
  • Experience in system administration and related technologies, such as Windows environment, VMware, AD/File server; Knowledge of SAN storage, cloud environment is a plus
  • Knowledge of networking technologies, such as switch&router, WiFi, VPN, firewall, etc.
  • With good communication and interpersonal skills
  • Good command of spoken and written English & Chinese
  • On-job training is available

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.