IT Service Manager/MIS Manager (Hospitality) ~Up to 60K

Job Title: IT Service Manager/MIS Manager (Hospitality) ~Up to 60K
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 52019_1664964289
Contact Name: Sharon Tsu
Contact Email:
Job Published: October 05, 2022 18:04

Job Description

About The Client

Our client is a well-established hospitality in Hong Kong and they are looking for IT Service Manager/MIS Manager to join their team.

Job Description

  • Oversee all hospitality systems including POS system, ordering system, content management system, membership program, telephony systems and other products
  • Drive the IT projects including planning, scheduling, budgeting, progress tracking and risk assessment
  • Identify business requirement and establish the best cost effective technical solution to improve the effectiveness and efficiency on operation
  • Provide relevant instructions and solutions to the team and users for maintaining smooth functions on both infrastructure and systems
  • Lead the supporting team and manage vendors on new system development projects
  • Monitor, maintain and troubleshoot the existing system program by preparing disaster recovery plan
  • Coach and mentor IT support, and provide training when necessary


  • Degree holder in Computer Science, Information Management or Business administration related disciplines
  • Minimum 2 years of managerial experience
  • 10 years of experience in managing and supporting IT system and infrastructure operation, preferably in retail, hospitality or clubhouse
  • Familiar with hospitality management system (booking system, Key card, Telephony...etc.) or POS is an absolute advantage
  • Skills in network infrastructure such as Wifi setup, WAN/LAN, firewall, servers, storage and security solutions
  • Excellent organizational and prioritization skills, and problem-solving skills
  • Responsible, self-motivated and independent with good interpersonal skills
  • Good command of both written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.