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IT Specialist(Helpdesk) - (MNC working environment)

Job Title: IT Specialist(Helpdesk) - (MNC working environment)
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Bonus, Medical & Dental Insurance
Reference: 47032_1625198091
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com
Job Published: July 02, 2021 11:54

Job Description

About our client

Our client is a multinational retail company based in Europe with several sourcing centers in Asia. In order to support their growing business in the Hong Kong office, they are looking for an IT specialist

About the role

  • Providing daily technical support and handle requests from end-users in a timely-manner
  • Setting up and maintaining office IT equipment to secure daily operation
  • Providing first-tier network support
  • Setting up and maintaining computer/telephone/conference-meeting-related system
  • Providing training for end-users on the application of IT resources
  • Launching IT project and troubleshooting with cooperation with global IT supporting team
  • Liaising with vendors to solve IT hardware/software issues

Requirements

  • Bachelor degree holder in Computer Science, Information Technology or related discipline
  • 2 to 6 years of related working experience, preferably in MNC
  • Familiar with mainstream office IT resource setup(e.g. network infrastructure/desktop software/telephone&conference system)
  • Proficiency in MS Office applications
  • Having ITIL foundation certification is a huge advantage
  • Excellent communications and interpersonal skills, proactive team player
  • Good command of spoken and written English & Chinese

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.