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IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Permanent
Location: Hong Kong Island, Hong Kong
Industry: Technology
Reference: 52435_1669029340
Contact Name: Harry Yau
Contact Email:

Job Description

About our client

Our client is a multinational company providing property solutions to their clients, and they are looking for an IT Support Engineer to join their team.



About the role

  • Provide L1/2 helpdesk support to end users in a timely and efficient manner
  • Working with the backend team and vendors to perform maintenance and management on IT infrastructure in the office environment, including network, server room and system
  • Providing VIP support to managerial-level users
  • Setting up video conferences and AV equipment for meetings and presentations
  • Assisting with the IT management tasks, such as inventory control and guidelines


Requirements

  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • 1+ years of relevant working experience in providing IT helpdesk and Infrastructure support
  • Familiar with supporting workplace technologies, including desktop, Windows OS & iOS, WiFi, LAN/WAN, MDM, video conference solutions, etc.
  • Good knowledge in troubleshooting in Windows Server/VMware and networking issues
  • Good communication and interpersonal skills
  • Being patient for VIP/daily helpdesk support and user training
  • Good command of English and Chinese is essential

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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