Operational Risk Manager

Job Title: Operational Risk Manager
Contract Type: Permanent
Location: Hong Kong
Industry: Financial Services
Reference: 54625_1693388275
Contact Name: Carmen Ng
Contact Email:

Job Description

Our client is one of the leading retail bank in Hong Kong, they are seeking a highly skilled and experienced Operational Risk professional to join their team. As an Operational Risk Manager, you will play a pivotal role in maintaining the safety and soundness of the business operations.


- Develop and implement the operational risk management framework, policies, and procedures to identify, assess, and mitigate operational risks across the organization.

- Conduct risk assessments to identify and evaluate operational risks, ensuring proper controls and risk mitigation strategies are in place.

- Collaborate with business units and departments to assess operational risks associated with their processes, systems, and activities.

- Provide guidance and support in the development and enhancement of operational risk controls and measures.

- Monitor key risk indicators (KRIs) and implement risk reporting mechanisms to ensure timely identification and escalation of potential operational risks.

- Conduct risk and control self-assessments (RCSAs) to identify control weaknesses and recommend appropriate remedial actions.

- Stay abreast of industry best practices and regulatory requirements related to operational risk management and recommend necessary changes to ensure compliance.

- Develop and deliver training programs to enhance risk awareness and promote a strong risk culture across the organization.

- Provide expertise and guidance during audits and regulatory examinations related to operational risk management.


- Bachelor's degree in finance, business administration, risk management, or a related field (preferred).

- Fluent in Cantonese, good command in English and Mandarin

- Proven experience as an Operational Risk Manager or in a similar operational risk management role.

- In-depth knowledge of operational risk management principles, methodologies, and best practices.

- Strong understanding of risk assessment techniques, control frameworks, and key risk indicators.

- Familiarity with regulatory requirements and industry standards related to operational risk management.

- Analytical mindset with the ability to assess complex processes and identify areas of risk.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

- Strong leadership and influencing skills, with the ability to drive change and implement risk management initiatives.

- Ability to work independently and manage multiple projects simultaneously.

To apply, please click "APPLY NOW" or submit your resume to Only shortlisted candidates will be contacted for an interview.

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.