About the Company
Our client is a renowned skincare brand with strong presence around the globe. They are looking for a Retail Coach for Beijing & Shanghai market to join the team.
About the Role
Reporting to the Training Manager, you will conduct on-the-job training and coaching to new BAs in Shanghai and Beijing. You are expected to identify strengths and weaknesses of each BA and develop individual coaching plan and KPIs setting for each of them, then closely follow up with Retail Managers. You have to motivates the BAs to increase their engagement and loyalty to the brand. You are expected to elevate service level and ensure the brand's standards are followed. You will conduct analysis and prepare reports of the coaching progress and provide feedback to sales and marketing team for strategic planning. You will also assist in ad hoc projects when required.
About the Candidate
- At least 4 years of field coaching and training experience in luxury skincare / cosmetics industry
- Independent, detail-oriented and self-motivated
- Excellent presentation, communications and organizational skills
- Excellent command in both written and spoken English & Chinese including Putonghua
- 50% travel required
Click "Apply Now" to apply for this position or call Chamy Wong at +852 3180 4965 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.