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Sales Manager (Call Centre)

Job Title: Sales Manager (Call Centre)
Contract Type: Permanent
Location:
Industry: CS and Telemarketing
Reference: BBBH8418_1594174241
Contact Name: Tom Wong
Contact Email:

Job Description

About the Company

Our client is a MNC and market leader in Logistic field. They are now looking for Sales Manager to support their call centre operation in B2B channel.

Responibility

  • Report to department Head, leading a team of 8 corporate sales respresentative
  • Work closly with internal and external parties across the area of products, to achieve sales targets and business KPIs, and provide excellent services to customers
  • Handling inbound and outbound calles, assistant team member to achieve personal targets
  • To monitor the Service Level Agreement (SLA), manage and deliver the projects within agreed schedule, cost and quality
  • Conduct regular services calls / service reviews with clients to promote efficiency, look for service improvements and seek for further business opportunities

Requirements:

  • Degree holder or above at least 5 years of solid client service / relationship management experience
  • Excellent interpersonal and communication skills
  • Excellent analytical and numerical skills
  • Good command of both spoken and written Chinese and English. Putonghua is an advantage

Click "Apply Now" to apply for this position or call Tom Wong at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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