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Senior Customer Service Officer (Hotline and Support Service)

Job Title: Senior Customer Service Officer (Hotline and Support Service)
Contract Type: Permanent
Location: Hong Kong
Industry: CS and Telemarketing
Reference: 44073_1612758510
Contact Name: Tiffany Chiu
Contact Email:

Job Description

Responsibilities

  • Handle internal and external customer enquiries
  • Assist in policy administration and support base on the policy changes from time to time
  • Provide servicing support
  • Assist in ad-hoc duty assigned by supervisor

Requirements

  • Degree holder
  • Minimum 3 years life insurance experience, admin and service role preferred
  • Good command of both Chinese and English
  • Good communication skill and work independently
  • Proficiency in MS Office
  • 5 days/week (Mon - Fri)

Click "Apply Now" to apply for this position or call Tiffany Chiu at +852 3180 4952 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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