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Senior E-Commerce Executive, 25-30k

Job Title: Senior E-Commerce Executive, 25-30k
Contract Type: Permanent
Location: Kowloon, Hong Kong
Industry:
Salary: Negotiable
Reference: 50834_1654764736
Contact Name: Venus Lai
Contact Email: venus.lai@kos-intl.com
Job Published: June 09, 2022 16:52

Job Description

Responsibilities:

  • Handles e-shop daily operations, work closely with warehouse, logistics and customer service teams to ensure all online orders and customer requests are processed timely and in standard
  • Formulate policies and setting SOP and guidelines for customer service, warehouse and logistics management
  • Prepare reports and analysis for e-shop operations
  • Monitor customer service standard and provide suggestions for improvement
  • Coordinate with 3PL management and monitor 3PL performance on a regular basis
  • Handle various ad-hoc tasks assigned by supervisor

Requirements:

  • Bachelor Degree in E-Commerce/Business related discipline
  • Minimum 3 years' experience in E-Commerce operation
  • Experience in E-Commerce customer service is an advantage
  • Proficiency in MS Office and Chinese Word Processing
  • Excellent in both written and spoken Chinese and English

Click "Apply Now" to apply for this position or call Venus Lai at +852 3180 4964 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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