Job Description
About the client
Our client is a transnational construction consulting company based in Europe. Due to team expansion, they are looking for new IT Officers to join their team for their new implementation projects.
About the role
- Providing L1 support to users in a remote format or on-site support when necessary
- Performing L2 administration, configuration, patching, backup and troubleshooting in IT infrastructure, such as system, network, server, cloud, security tools, etc.
- Working with team members on the infrastructure project management process
- Escalating technical issues to relevant vendors or teammates when needed
- Participating in IT security control & planning
- Being responsible for IT administration tasks, such as documentation, user training program, IT inventory management, etc.
Requirements
- Diploma or above holder in Computer Science, Information Technology or related discipline
- Minimum 5 years of working experience in IT infrastructure support and management
- Familiar with the operation of infrastructure technologies, such as AD/exchange server, O365, LAN/WAN, TCP/IP, MPLS, Cisco switch & router
- Experience in implementing or operating cybersecurity solutions, such as firewalls (Fortinet/Palo Alto), Endpoint, etc
- Holder of MCSE/CCNA/CCNP/ITIL certification is a plus
- With good communication, problem-solving skills and a team working spirit
- Good command of written and spoken English and Chinese
Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.