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Senior IT Officer - Infra Projects & Support

Job Title: Senior IT Officer - Infra Projects & Support
Contract Type: Permanent
Location:
Industry: Technology
Reference: 52309_1667966985
Contact Name: Harry Yau
Contact Email: harry.yau@kos-intl.com

Job Description

About the client

Our client is a transnational construction consulting company based in Europe. Due to team expansion, they are looking for new IT Officers to join their team for their new implementation projects.

About the role

  • Providing L1 support to users in a remote format or on-site support when necessary
  • Performing L2 administration, configuration, patching, backup and troubleshooting in IT infrastructure, such as system, network, server, cloud, security tools, etc.
  • Working with team members on the infrastructure project management process
  • Escalating technical issues to relevant vendors or teammates when needed
  • Participating in IT security control & planning
  • Being responsible for IT administration tasks, such as documentation, user training program, IT inventory management, etc.

Requirements

  • Diploma or above holder in Computer Science, Information Technology or related discipline
  • Minimum 5 years of working experience in IT infrastructure support and management
  • Familiar with the operation of infrastructure technologies, such as AD/exchange server, O365, LAN/WAN, TCP/IP, MPLS, Cisco switch & router
  • Experience in implementing or operating cybersecurity solutions, such as firewalls (Fortinet/Palo Alto), Endpoint, etc
  • Holder of MCSE/CCNA/CCNP/ITIL certification is a plus
  • With good communication, problem-solving skills and a team working spirit
  • Good command of written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Harry Yau at +852 3180 4936 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.