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Senior IT Specialist - 5-day + 13-month

Job Title: Senior IT Specialist - 5-day + 13-month
Contract Type: Permanent
Location: Yau Tsim Mong District, Hong Kong
Industry: Technology
Reference: BBBH10787_1573197098
Contact Name: Hans Hui
Contact Email: hans.hui@kos-intl.com

Job Description

About the Client:

Our client is a global sourcing firm with a need to hire a Helpdesk Support Officer, responsible for infrastructure and helpdesk support within the team in Hong Kong.

About the Role:

Reporting to the IT Manager, you will be responsible for the infrastructure & helpdesk support, namely system administration, server and network troubleshooting & maintenance, and end-user support. You will coordinate with Global IT teams to align IT policies and procedures. You will respond to user requests and work with internal & external business partners to resolve problems. You will provide user trainings and manage vendors on IT equipment and services.

The Successful Applicant:

  • Higher Diploma in Computer Engineering, Computer Science or equivalent.
  • 6 years of experience with IT helpdesk support and server and network infrastructure administration.
  • Proven track record of end-user support with proficient knowledge in desktop software, backup and recovery.
  • Global work exposure is a plus.
  • Good English and Chinese.

Click "Apply Now" to apply for this position or call Hans Hui at +852 3180 4945 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.