Senior/System Engineer (Tier 2) ~25-40K

Job Title: Senior/System Engineer (Tier 2) ~25-40K
Contract Type: Permanent
Location: Kowloon, Hong Kong
Salary: Negotiable
Reference: 48433_1636707649
Contact Name: Sharon Tsu
Contact Email:
Job Published: November 12, 2021 17:00

Job Description

About our client

Our client is a global retailer and they are looking for Senior/System Engineer to join their Infrastructure team.

About the role

  • Lead a team and provide 2nd tier technical support to users in all IT aspects, including VIP support
  • In-charge of incident resolution for ticketing system and make escalation
  • Manage IT systems including O365, Active Directory, DNS, LAN, WAN, cloud applications, and video conferencing setting
  • Work closely with internal team and vendors to maintain application operation
  • Perform troubleshooting and resume service


  • Bachelor's degree in Computer Science, Information Technology, Engineering or relevant field
  • Minimum 3 years' working experience in server (Windows & Linux), application (Windows & Mac OS) and networking support
  • Strong in managing Firewall, Routers, Switches, Active Directory, VPN, VMware and other monitoring tools
  • Familiar with either one of the following Microsoft technologies such as O365, Azure AD or GPO is preferred
  • Familiar with cloud infrastructure support (e.g. Azure, AWS, Google Cloud) is an advantage
  • Good command in written and spoken English and Chinese
  • Candidate with less experience will be considered as System Engineer

Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.