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Team Head - CRM & Analytics (Retail / Property Developer)

Job Title: Team Head - CRM & Analytics (Retail / Property Developer)
Contract Type: Permanent
Location: Kowloon
Industry: Digital Marketing & E-Commerce, Sales & Marketing
Reference: 52827_1674794174
Contact Name: Martin Tsang
Contact Email: martin.tsang@kos-intl.com

Job Description

Our client is looking for a high calibre to develop buyer engagement strategies, involve in database analytics.

RESPONSIBILITIES:

  • Leverage data from internal dynamic data & analytics platform to identify the top and most loyal customer
  • Analyse database and identify the gaps in existing customer pool and recruit new high value buyers by working with external suppliers
  • Collect customer insights through conducting research and develop buyer engagement surveys & interviews
  • Liaise with different teams including PR & Brand Marketing team, Digital Marketing team to develop attraction plan for new and return customers
  • Support the team in sharing of insights through database analysis


REQUIREMENTS:

  • University Bachelor's Degree with Marketing / Business / Applied Sciences or related qualification
  • 8 years of customer relationship management experience, with minimum of 3 in customer / business development
  • Experience in market research and strong ability to identify and pursue customer opportunities
  • Fluent in verbal and written Chinese (Mandarin & Cantonese) and English

Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.